No it's not mandatory, but it is highly recommended. It will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.

Click the "My Account" button on the top right hand side of the page. In the drop down menu, click on "Create your account" next to "New customer?".

Fill in the required details then click "create my account".

Click the "My Account" button on the top right hand side of the page. In the drop down menu, click on "Recover password" next to "Lost password?". 

Enter your email address attached to the account, and instructions will be sent to your email on how to set a new password.

Click the "My Account" button on the top right hand side of the page and sign in to your account. 

Once signed in, click on the "My account" button and select "My addresses" from the drop down menu. 

From here, you can add a new address, edit your current address or delete an address. 

If you wish to cancel your order before it has been fulfilled, contact us using the contact information below and we will cancel your order and issue a refund.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

No, we do not ship worldwide. We only offer islandwide delivery in Bermuda. 

Yes, we offer free islandwide delivery. No minimum purchase necessary!

You will receive an email when your order has been shipped.

Our orders are usually delivered within 48 hours of receiving an order. 

Orders placed before 12pm are typically delivered on the same day between 1 and 6pm, while any orders placed after 12pm will be delivered the next day between 1 and 6pm. 

We will try our best to notify you when your order is going to be delivered.

If you are missing items from your order, please contact our store via the contact information below.

If you feel that you have received the wrong product, contact customer service within 72 hours of receiving the product.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. 

If you are unhappy with your product, returns can be made within 7 days of purchase.

A receipt is required and the product must be in the original packaging. 

Our warranty policy differs depending on the item you have purchased.

Televisions: 1 year parts and labor.

All other products have 90 days warranty.

We are not responsible for damage caused by mishandling.

Yes, we do offer TV installation. The price varies depending on the TV size, so contact us directly for a quote using the contact information at the bottom of the page.

Click the "My Account" button on the top right hand side of the page and sign in to your account. 

Once signed in, click on the "My account" button and select "My orders" from the drop down menu. 

You may compare your order history on our website with your financial records. If you have any further questions about your charges, please contact us using the contact information at the bottom of the page. 

Absolutely not! We never have access to this information. It is the company Authorize.net that deals with it. Your data is completely safe.